Our Commitment to
Quality & Security

MailConcept is a customer service support company endeavoring to provide transformational services in multifarious verticals. We are committed to providing companies with cost effective and reliable outsourced customer support thereby ensuring our clients are operating at maximum efficiency.

  • Cost Effective Support Services
  • Reliable and Efficient Support Services
  • Quality and Secure Support Services

Outstanding results for MailConcept

75
Cx Retention
100
Satisfied
98
Success Rate



MailConcept FAQs

What is Customer Support?

Customer support is a range of services aimed at providing the customers with assistance and solution when it comes to buying and/or using a service/product.

Why do companies outsource customer service?

Outsourcing customer service is a great way to gather a team that is going to ensure user experienced and will provide top-notch core without you having to set a team from scratch.

What does MailConcept Offers?

  • 24/7 coverage
  • Reliable services
  • Constant analysis of your business performance
  • Brand development expertise

What are the benefits of Outsourcing CX?

  • Cost Effectiveness
  • Enhanced Scalability
  • Highly Specialized Workforce
  • Access to best-in-class technology & process
  • Ability to focus on core competence
  • Increased customer loyalty

IT Helpdesk Service

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Email & Chat Support

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Email Marketing

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Billing

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Social Media Service

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Research & Analytics

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Accounts Receivable

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360° Customer Spport

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Verification Service

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Digital & Design Service

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Customer Review

Contact Us

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For any question contact our 24/7
call center 876-350-0240

Location

Kingston, Jamaica

Tel/WhatsApp

876-350-0240

Email

info@mailconcept.net